Last updated: 18th May, 2026
Climingo Limited operates the Climingo website, platform and related services.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, register interest in our services, use our platform, take part in a trial, or otherwise interact with Climingo.
Climingo Limited is the data controller for the personal information described in this policy.
Company name: Climingo Limited
Company number: 16945010
Contact email: [email protected]
Information we collect
We may collect and process the following types of information:
Personal and business contact details, including your name, work email address, phone number, job title, company name and sector.
Information you provide when contacting us, booking a demo, requesting a trial, completing a form, joining a mailing list, or speaking with our team.
Information about your organisation’s weather or climate data requirements, such as use cases, locations, forecast parameters, operational thresholds, preferred providers, procurement requirements and evaluation criteria.
Platform and usage information, including account details, login activity, pages viewed, actions taken, feature usage, timestamps and technical logs.
Technical information, including IP address, browser type, device type, operating system, referring website and general analytics data.
Marketing preferences, including whether you have opted in or out of receiving updates from us.
We do not intentionally collect special category personal data, such as health information, political opinions, religious beliefs, or biometric data.
How we use your information
We use personal information to:
Provide, operate and improve our website, platform and services.
Respond to enquiries, demo requests, trial requests and support messages.
Understand your organisation’s weather and climate data needs.
Set up and manage user accounts.
Provide independent benchmarking, comparison and evaluation services.
Communicate with you about our services, updates, events and relevant opportunities.
Improve our platform, product experience, customer support and internal processes.
Monitor website and platform performance, security and reliability.
Comply with legal, regulatory, accounting and tax obligations.
We will only use your personal information where we have a lawful basis to do so. This may include your consent, performance of a contract, our legitimate business interests, or compliance with a legal obligation.
Marketing communications
We may contact business users with relevant information about Climingo, including product updates, events, insights, trials or services that may be relevant to their organisation.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or contacting us at [email protected]
We do not sell or rent your personal information to third parties. We do not share your personal information with third parties for their own marketing purposes.
Cookies and analytics
Our website may use cookies and similar technologies to operate the site, understand how visitors use it, improve performance and support basic analytics.
Cookies are small files placed on your device when you visit a website. Some cookies are necessary for the website to work. Others help us understand usage and improve the service.
Where required, we will ask for your consent before using non essential cookies. You can manage or disable cookies through your browser settings, although some parts of the website may not work properly if cookies are disabled.
Service providers
We may use trusted third party service providers to help us operate our business and provide our services. These may include hosting providers, analytics tools, customer relationship management systems, email providers, payment processors, professional advisers and technical support providers.
These providers may process personal information on our behalf where necessary to deliver their services. They are only permitted to use personal information for the purposes we instruct and must protect it appropriately.
Sharing your information
We may share personal information where necessary with:
Our employees, contractors and advisers.
Technology providers who support our website, platform and systems.
Professional advisers, including accountants, lawyers and insurers.
Regulators, public authorities or other third parties where required by law.
Potential investors, acquirers or partners in the context of a legitimate business transaction, subject to appropriate confidentiality safeguards.
We do not sell your personal information.
Data retention
We keep personal information only for as long as reasonably necessary for the purposes described in this policy.
This may include keeping information while we have an active relationship with you or your organisation, while we provide services, while we may need records for legal, tax, accounting or contractual reasons, or while we have a legitimate business need to retain it.
When personal information is no longer needed, we will delete it or anonymise it.
Security
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect personal information using appropriate safeguards.
Your rights
Depending on the circumstances and applicable law, you may have the right to:
Access the personal information we hold about you.
Ask us to correct inaccurate or incomplete information.
Ask us to delete your personal information.
Ask us to restrict how we use your personal information.
Object to certain uses of your personal information.
Ask for a copy of your personal information in a portable format.
Withdraw consent where we rely on consent as our lawful basis.
Object to direct marketing at any time.
To exercise your rights, contact us at [insert email].
You also have the right to complain to the Information Commissioner’s Office if you are unhappy with how we handle your personal information.
Links to other websites
Our website or platform may contain links to third party websites, services or data providers.
We are not responsible for the privacy practices, content or policies of those third party websites. We recommend reviewing their privacy policies before providing them with personal information.
Children’s privacy
Climingo’s services are intended for business and professional users. They are not directed at children, and we do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.
Changes to this policy
We may update this Privacy Policy from time to time.
When we make changes, we will update the “Last updated” date at the top of this page. Where changes are significant, we may take additional steps to notify users.
Contact us
For questions about this Privacy Policy or how we handle personal information, contact:
Climingo Limited
Email: [email protected]